Does Pierce and Hobbs Share the Information It Receives?
What Personal Information About Customers Does Pierce and Hobbs gather?
The information we learn from customers helps us personalize and continually improve your shopping experience at Pierce and Hobbs. Here are the types of information we gather:
Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses Pierce and Hobbs. Scroll to the bottom of this page to see examples of the information we receive. A number of companies offer utilities designed to help you visit Web sites anonymously. Although we will not be able to provide you with a personalized experience at Pierce and Hobbs if we cannot recognize you, we want you to be aware that these tools exist.
E-mail Communications: If you place an order on our website, you will receive two emails. The first is an order confirmation email and the second email will have your shipping tracking information. If there is a problem with your order, your second email may contain information about the availability of your product or our failure to successfully ship your item. We do not email promotions and hence there is no unsubscribe mechanism. If any of the information you have provided us is incorrect, you can email us the correct information to info@PierceandHobbs.com along with a valid order reference number. Generally, you may not opt-out of these communications, which are not promotional in nature. We may also feature your email comments on our testimonial page. If you submit a testimonial on this site, we will ask your permission before posting and you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.
If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date).
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
Do you install Cookies on my computer?
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as storage of items in your Shopping Cart between visits. The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of Pierce and Hobbs best features, and we recommend that you leave them turned on.
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Pierce and Hobbs stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Your friend may contact us at info@PierceandHobbs.com to request that we remove this information from our database.
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We don't share customer information except as described below:
Agents: We may employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments, developing this website, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
Protection of Pierce and Hobbs and Others: We release account and other personal information when we believe release is appropriate to comply with law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of Pierce and Hobbs, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
How Secure Is Information About Me?
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
Pierce and Hobbs does not sell products for purchase by children. If you are under 18, you may use Pierce and Hobbs only with involvement of a parent or guardian.
Pierce and Hobbs
6996 Piazza Grande Avenue Suite 206
Orlando, Florida 32835
Conditions of Use, Notices, and Revisions
If you choose to visit Pierce and Hobbs.com , your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of Florida. If you have any concern about privacy at Pierce and Hobbs please contact us, and we will try to resolve it.
Examples of the information we collect and analyze include the Internet Protocol (IP) address used to connect your computer to the Internet; computer and connection information such as browser type and version, operating system, and platform; the full Uniform Resource Locators (URL) clickstream to, through, and from our Web site, including date and time; cookie number; products you viewed; and phone number used to call our number.
Please Contact PierceandHobbs.com if you have any additional questions.